Each member of our team takes great pride in delivering exceptional customer service. As much as we enjoy our jobs and remain passionate about helping our clients get into their dream home, we especially love hearing from them about their positive interactions with us. Since we don’t like to brag, we thought we’d let our customer testimonials speak for themselves:
My husband and i were attempting to buy a second home and we were clueless. We reached out to Team Mortgage and Kelly and Kim used professionalism to help and guide us so we could understand the process and helped us reach our ultimate goal to own a second home! I would recommend this company for anyone who needs help and guidance in financing a home. Thank you Team Mortgage!
Team Mortgage Company is amazing! As a first time home buyer, Tom and Connie helped me all the way through the process and answered all of my questions. I would highly recommend them to anyone. Everyone in the company is very helpful and flexible.
Everyone at Team Mortgage was great to work with. From start to finish, we couldn’t have been happier with our service … and I really enjoyed the personal service while we worked with Tom. He’s easy going but serious, and lets you know exactly what you need to do at every step of the home buying process.
I really liked how forthright everyone was. And I greatly appreciated how much work they put in to assure we got the right home, at the right price, with the best rates possible. Thanks so much!
My first attempt at getting my feet wet again after spending time restoring credit was awful, the broker didn’t return my calls, I thought it just wasn’t time yet. I decided to try one more time with Team Mortgage, was preapproved in less than a day and closed in 2 months!!!
We had a very unique loan but it didn’t stop them from making it a nearly seamless process! Bravo! 5 stars!! Thank you!
Can’t say enough good things about this team. Excellent communication, timely information, and always had time to answer my questions. Every time I called I was treated like I was the top priority for their business. Team Mortgage Company set the standard for how the mortgage process should always be.
We can’t thank Team Mortgage enough for all they did for us. They were honest and straightforward with everything. Won’t find many lenders who are truly trustworthy. So glad we switched over just in time. We are first time homebuyers. They had a lot of patience with us (especially with me). Couldn’t have done it without their hard work.
I had a great experience obtaining a loan through them. I was a first time homeowner with a lot of student loan debt and Tom Girardot worked very hard to ensure that I would not only get a mortgage, but also that I understood everything that was going on throughout the whole process. Would recommend to anyone.
Tom Girardot and his team did a wonderful job helping us get our second home. They worked hard to make the process as painless as possible. Even though my wife and I had done business with them before, they still gave us the same great service that we received the first time. They were responsive to our concerns and did everything they could to make sure we were comfortable throughout the whole process. Thank you guys for everything. We’re truly grateful for having you on our side.
– Kyle Valentine
We worked with Tom and Kim. They were absolute super stars guiding us through what is normally a stressful process. They always kept us informed and we closed much sooner then typical. If you want someone who is honest about the process, will work very hard on your behalf and will turn around everything as fast as you give it to them, this is who you want to work with!
– Rick Vining
I worked with Tom Girardot and can definitely say that he treats his clients and business the way it should be. I am the type of person that needs to know what is going on and where we are at with things and him and Team Mortgage kept me well informed. I have used other banks/mortgage companies for my properties but he made this refinance easy, low stress and on the dot!!!
Now that I closed on the refinance, Tom and his team are doing my next purchase and have started working on it already! I HIGHLY recommend using Team Mortgage!
We loved working with Tom Girardot! He was so helpful with answering all of our questions whenever we had them. Which was a lot! We would recommend Team Mortgage to all our friends and family!
Team Mortgage Company was out of this world as far as my experience went. I was referred to them by the homeowners who sold me my first house. They used Team Mortgage and said they were the best and they were absolutely right. They were prompt with responses, answered any and all questions (as well as forecasting future ones), and were available most of the time during the week.
Team Mortgage worked hard to get me in my home on my schedule and on a timeline. I was even able to set dates and have him move quickly to meet them. I would highly recommend Team Mortgage Company to any of my family and friends. They are as every bit as good as this review, and I was even told I could contact them down the road with any questions relating to tax paperwork or anything else house related!
Thank you so much Team Mortgage Company! You really made my first home buying experience a pleasurable one!
Team Mortgage is, by far, my favorite lender to refer buyers to. Deal after deal, they consistently build relationships with everyone involved in a transaction with great communication skills, knowledge and being able to efficiently jump any hurdles that have gotten in the way. If you are in need of a new or refinanced mortgage, I highly recommend that you take advantage of Team Mortgage to help with one of the biggest financial decisions of your life!
Team Mortgage was an amazing partner to work with. They managed to refinance my first property while helping me acquire a second! These guys were excellent communicators and executors. I never felt uninformed or under serviced. Dealing with loans and financing is a very stressful ordeal and Team Mortgage made the process extremely smooth. They earned all of my future business and I will refer all friends and family their way!
We appreciated the excellent service you provided and the opportunity to do the closing at our home. Throughout the process, your team provided us with excellent assistance and everyone we worked with was very attentive to our needs.
– Richard & Mary
We appreciate your honesty and availability through the whole process. You worked very hard to get things done and did a great job of always keeping us informed and updated.
– Dennis & Pam
Team Mortgage was awesome and worked quickly to get my loan processed on time. You were very thorough and there were no surprise charges at the end. Thanks for working so diligently when I know you were busy with other clients too.
The group at Team Mortgage did a great job with our unique situation. When things got tough, you didn’t give up and helped us to push forward when we needed it most. Thanks for putting up with our frequent phone calls and questions and for staying positive while we were working though some difficulties. We were glad that you were on our side the entire time.
– Brennan & Jamie
The service at Team Mortgage was impeccable. Not only was I treated courteously, but everything was done right the first time. I have already recommended Team Mortgage to my friends.
We’re not sure how Team Mortgage did it, but we felt like we were their only clients. All of our questions and phone calls were answered promptly, and they were able to obtain information about our loan status throughout the entire process. They knew our loan inside and out. We were very pleased!
– Steve & Kim
Team Mortgage is a place of integrity. They did all they could to pull our loan together in time in spite of the difficult seller’s agent. They always communicated and followed up with us to get what was needed to make it all come together.
Biggest purchase so far in my life, easiest process because of Team Mortgage. Not a single bad thing to say. Everything was fantastic.
Awesome and efficient service. Communication was 5-Star! So happy I chose Team Mortgage, they made my home purchase process a little easier. Thanks TomG!
They were awesome, walked me thru all the steps as a first time home buyer, average closing for a VA loan is estimated at 40-50 days they had it ready in 30.
Great company and let me tell you they went beyond expectations and wouldn’t let me fail at getting my home located in Wyoming Michigan and I appreciate it thanks again. I recommend to all people reading
We are so happy to write a review for Team Mortgage! We bought our house in Michigan from the state of Washington, everything on-line and the Team Mortgage folks directed us every step of the way! Now we’re in our new home! Thank you everyone @ Team Mortgage! #happilyeverafter
– Lou Ann
My friend Kelly is a processor for Team & I love her passion for her job & her clients! I have since gotten to know the entire team and they all share the same passion. I highly recommend Team Mortgage Company!